Shipping Policy 

 

Thank you for visiting and shopping at Your Personal Jeweler. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

 

Shipment processing time:

 

All in stock orders are processed within 2-3 business days. Most made to order items ship within 10 business days but lead time may vary during peak seasons. Engagement rings are custom made and can take up to 3 weeks to ship out. Orders are not shipped on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates:

 

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method                            Estimated delivery time                                     Shipment cost

 

USPS First Class Package                      3-7 business days                                                     Free

USPS Priority 2 Day                                   2 business days                                                   $12.95

USPS Express Overnight                           1 business day                                                     $49.95

Delivery delays can occasionally occur.

Shipment to P.O. boxes 

Your Personal Jeweler ships to addresses within the U.S. and PO boxes.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


 

Damages

 

Your Personal Jeweler is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside the U.S.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Office Hours

Monday-Saturday

By Appointment Only

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306 S. Washington Ave. Suite 203

Royal Oak, MI 48067

(248)291-7193

© 2023 by Bijou.