Shipping Policy
Thank you for visiting and shopping at Your Personal Jeweler. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time:
All in-stock orders are processed within 2-3 business days. Most made-to-order items ship within 10 business days but lead time may vary during peak seasons. Engagement rings are custom made and can take up to 3 weeks to ship out. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
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Shipment method Estimated delivery time Shipment cost
USPS First Class Package 3-7 business days Free
USPS Priority 2 Day 2 business days $12.95
USPS Express Overnight 1 business day $49.95
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Delivery delays can occasionally occur.
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Shipment to P.O. boxes
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Your Personal Jeweler ships to addresses within the U.S. and PO boxes.
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Shipment confirmation & Order tracking
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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
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Damages
Your Personal Jeweler is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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International Shipping Policy
We currently do not ship outside the U.S.
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Returns Policy
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Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
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