Question 1

Does Personal Jeweler offer half-ring sizes?

Accepted Answer

You can order rings in half sizes to get the best fit. If you need a quarter size, just contact us (https://www.thepersonaljeweler.com/contact)by phone or email.

Question 2

What to Do If You Ordered the Wrong Ring Size?

Accepted Answer

If you order the wrong ring size, reach out to us within 60 days of the shipping or showroom pickup date to start the free resizing process. We’ll confirm your new size and resize your ring at no charge. For eternity rings, open bands, or rings made of alternative metals, resizing is allowed only within this 60-day period due to their design. These rings can also be exchanged for a different size within 30 days.

Question 3

What happens during a ring resizing?

Accepted Answer

To adjust your ring for the perfect fit, our jewelers will add or remove a small piece of metal from the back of the band and carefully join it together again making it look seamless.

Question 4

What is the average ring size for women?

Accepted Answer

Women’s ring sizes typically range from 5 to 7 on average, but there can be a lot of variation.

Question 5

What is the average ring size for men?

Accepted Answer

Men’s ring sizes usually range from 8 to 10. You can use our printable chart or request a free ring sizer to find your ideal fit.

Question 6

How to find your partner’s ring size without them knowing?

Accepted Answer

If you want to find out your partner's ring size secretly, it’s best to choose a standard size or go a bit larger. The average ring size is 6 for women and 9 for men. You can also measure a ring they already wear or ask a friend or family member if they know the size. Whatever method you choose, be sure to check the product page to see if the ring style can be resized, so you can get the perfect fit later on.

Question 7

What is mine-to-market transparency?

Accepted Answer

Mine-to-market transparency ensures that you know the origin and journey of your gemstone, promoting ethical practices.

Question 8

How does transparency affect gemstone availability?

Accepted Answer

Transparent sourcing can limit options, as not all gems meet these standards. Learn about potential compromises in size, shape, and color.

Question 9

What compromises might be necessary in sourcing?

Accepted Answer

Due to the rarity of certain gems, you may need to adjust your expectations regarding specific characteristics.

Question 10

Are lab-grown gems a viable alternative?

Accepted Answer

Lab-grown gems offer similar beauty and quality, providing options when natural stones are unavailable or out of budget.

Question 11

What happens if no suitable gemstone is found?

Accepted Answer

In the event we cannot find a suitable gem or you choose not to proceed, a 15% fee of the total deposit will be retained.

Question 12

How are deposit fees structured?

Accepted Answer

Deposit fees range from $100 to $500, with a maximum retention of $75 if no purchase is made.

Question 13

What gemstones do you recommend based on durability and engagement ring suitability?

Accepted Answer

For delicate set engagement rings, we recommend diamonds, sapphires, and rubies due to their exceptional hardness and durability. Within sapphires, we specialize in mermaid or teal sapphires, fun shades of lilac, and pink and green. These vibrant hues are our most popular client requests and personal favorites to work with.

We also enjoy working with a range of fun stones such as spinel, kunzite, alexandrite, aquamarine, and topaz. However, some of these stones are not recommended for ring settings due to their softer nature. If used in a ring, we suggest opting for a protective bezel setting to enhance durability.

Question 14

What are permanent bracelets?

Accepted Answer

Permanent bracelets are bracelets designed to be worn permanently. They are made by custom fitting a chain to the wearer's wrist then welding it shut. With proper care they can last for years.

Question 15

Can I remove a permanent bracelet?

Accepted Answer

While permanent bracelets are designed to be worn permanently they can easily be removed by simply cutting them off with a pair of wire cutters. Should you choose to have your bracelet reattached after removal we charge a $15 reattachment fee.

Question 16

Do permanent bracelets hurt?

Accepted Answer

Not at all! During the process your skin is protected. You'll feel nothing and just see a quick flash of light.

Question 17

How much does a permanent bracelet cost?

Accepted Answer

We offer sterling silver, gold filled, and solid 14K gold chains. Prices range from $50-$250.

Question 18

Is there an age requirement?

Accepted Answer

Anyone under 18 years old will need to be accompanied by a parent or guardian. The welding process does require you to be still so it may not be best suited for those under 5 years old.

Question 19

What should I consider before getting a permanent bracelet?

Accepted Answer

Before getting a permanent bracelet you should consider if it is the right fit for you. If you have a job or a hobby where jewelry is required to be removed you should consider getting a removable bracelet instead. If you want the welded jewelry experience we can add a clasp to your bracelet in order to make it removable.

Question 20

What are the benefits of wearing a permanent bracelet?

Accepted Answer

You don't have to worry about putting it on! It will be the easiest jewelry accessory you've ever owned! Some choose to wear permanent bracelets to commemorate a special occasion or event, while others wear it for its aesthetic appeal or as a symbol of their personal style.

Question 21

How do I care for a permanent bracelet?

Accepted Answer

To care for your permanent bracelet you should keep it clean and free from dirt and debris. If your bracelet is dirty wipe it down with a soft, dry cloth.

Question 22

Can you reuse old gold for new jewelry?

Accepted Answer

Yes, we can help you recycle your old gold when you create a new piece of jewelry with us. However, we cannot reuse your gold directly in your new piece. The gold needs to be refined to remove any alloys that may compromise the quality of the new jewelry. Reusing unrefined gold could lead to imperfections, such as pits and alloy clumps, making the piece unwearable.
Instead, we can send your old gold to be refined, and apply a credit toward your new jewelry. We will then use a fresh batch of recycled metal from other pieces to create your new item. Please note, we only offer this service when making new jewelry with us.

Question 23

I'm ready! What do you need from me?

Accepted Answer

For diamonds and gemstones larger than 1.0 carat, you'll need to provide proof of provenance dated at least one year ago. This can be an old appraisal, insurance policy, or a will/deed. Non-precious stones might not require proof. For more information, contact us (https://www.thepersonaljeweler.com/contact)

Question 24

What options do I have for my grandmother's jewelry?

Accepted Answer

We’re excited to help with this! We’ll assess each piece to identify usable stones and discuss how you’d like to incorporate them into a new design. We particularly enjoy projects that blend various loose diamonds, bracelets, necklaces, and ring so the more pieces you have, the better!

Question 25

I have a ring from my great aunt. Is it possible to use some of the stones for an engagement ring?

Accepted Answer

Using stones from heirloom jewelry is a beautiful way to bring sentiment and history into an engagement ring. We can incorporate some or all of your stones into a new piece, either by creating a design that reflects the original ring to honor your family heritage or by crafting something entirely unique.

Question 26

I have some diamonds that I’d like to use in a ring. What should I do next?

Accepted Answer

If you have diamonds, you’re off to a fantastic start for a new ring! Many of our engagement rings feature diamonds sourced from heirloom family jewelry. During a design meeting, we’ll evaluate your stones to ensure they’re suitable for a new ring and then begin the design process together.

Question 27

Is it possible to remove diamonds from a ring and create a new one?

Accepted Answer

Absolutely! This process is known as jewelry repurposing and may be referred to as using repurposed, upcycled, recycled, or reclaimed diamonds.

Question 28

How much does it cost to convert an earring into a ring?

Accepted Answer

The cost depends on the specifics of the design you have in mind and the stones being repurposed from the earring. Complex ring designs generally come with higher price points than simpler ones. Our heirloom repurposing projects vary in cost based on the intricacy of the design and the materials involved.

Question 29

Can I upgrade my engagement ring?

Accepted Answer

Many women choose to upgrade their engagement ring for special anniversaries. We can either reuse your original diamond and add new ones or design an entirely new ring. One popular option for an upgrade is to create a diamond halo around the original center stone, giving it a fresh look.

Question 30

Can I reuse diamonds in a new piece of jewelry?

Accepted Answer

Yes, diamonds are ideal for repurposing since they are the toughest and most durable stones. This durability is why diamond jewelry is often passed down through generations.

Question 31

Is it possible to redesign a wedding ring after a divorce?

Accepted Answer

We believe in the motto: divorce your husband, not your jewelry. You can transform your wedding ring into a necklace, earrings, or a new ring that represents your fresh start. Often, all it takes to begin anew is to set new intentions.

NEED AN ANSWER TO A QUESTION NOT LISTED? USE THE CONTACT US FORM